Implementing protocols
5E's section-dots
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Engage your clients

    Engage
  • On social media using the tools provided
  • In the waiting room with the Preventive Care TV animation
  • In the consult room with client brochures
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Enlist your clients into achieving outcomes

    Enlist
  • Develop programs to suit your customers and their pets
  • Promote the programs through your communication channels
  • Monitor the uptake of each program to identify areas of sucess
  • Evolve the programs to suit your customers needs
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Entrench good pet owner behaviour

    Enlist
  • Use a fillable appointment reminder to reschedule visits, Australia, New Zealand
  • Communicate regularly throughout the year with your customers via newsletters, email reminders, follow-up phone calls, and marketing automation.
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Evolve your new protocols

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Reporting

Rapport